Privacy Policy

1. Information We Collect

When you purchase or use our software and services, we may collect the following information:

• Contact details (e.g., email address provided during checkout).
• Hardware Identification (HWID) to secure your software license.
• Discord Username/ID (if you join our server for support or services).
• Network diagnostic logs (only if explicitly shared by you during an IT consultation).

2. How We Use Your Information

We use the collected information strictly to:

• Deliver and manage your software access.
• Prevent unauthorized sharing of our software (via HWID locking).
• Provide customer support and remote IT services.
• Send important updates regarding your purchase.

3. Data Sharing and Payments

We absolutely do not sell, rent, or trade your personal information to third parties. All financial transactions are handled securely by trusted third-party payment processors (such as Wayl). We do not collect or store your full credit card numbers or banking details.

4. Remote IT Services (Privacy)

If you purchase a PC Tuning or Network Setup service, our technicians will require temporary remote access to your system (via AnyDesk or TeamViewer). Our technicians will only access files and settings relevant to network and system performance. You are encouraged to remain present during the entire session.

5. Contact Us

If you have any questions about this Privacy Policy or the data we hold, please open a support ticket in our official Discord server.